Security
How we keep what you tell us safe.
Last updated
What you tell us about your company is sensitive. This page sets out, in short, how we keep it safe. The binding terms are in our General Terms and Conditions.
Where data is stored
Client data, documents and call recordings are stored on secured servers in Switzerland. They leave the country only for states with adequate protection, or under approved safeguards. The public website holds no client data; it is hosted by Vercel Inc.
Access limited to your mandate
Only the people working on your mandate can see your information. Subcontractors are bound by the same confidentiality. Nothing goes to anyone else without your written consent, unless the law requires it.
Confidential from the first call
Everything you share is confidential, including the fact that you contacted us. The obligation lasts for five years after the mandate ends.
How long we keep it
Client data and recordings are kept for ten years after the engagement ends, then deleted.
Measures
We apply technical and organisational measures in proportion to how sensitive the data is. Every provider that processes data for us is bound to the same standard by a data processing agreement.
If something goes wrong
If a breach puts your data at risk, we tell you without undue delay and, where the law requires it, the Federal Data Protection and Information Commissioner (FDPIC): what happened, what is affected and what we are doing about it.
Report a concern
Write to contact@transactum360.com.